Emotional Intelligence

As social service professionals we must effectively use emotional intelligence (EI) in ALL of our interactions. EI is defined as: the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically. Attend this interactive webinar and collaborative with your colleagues re: The components of EI? How do I recognize when I am using EI? When is it easiest for me to use EI? What situations make it most difficult for me to use EI? How do I reset myself if/when I notice I am not using EI? Do I use the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically?